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Shipping Times - We ask that you please allow a minimum of 2 business days for us to process, pack and ship orders. Because soap is heavy for its size, we typically ship by USPS Priority Mail. This gives you a quick delivery and keeps shipping costs at a minimum. We are located in South Florida and shipments to the Southeast are typically no more than 2-3 days, while shipments to the West coast may take up to 5-6 days. See Shipping Chart
Backorders - All orders are shipped as complete as possible. If we happen to be out of a soap scent, we may choose to ship the remaining items in your order. We may cancel or backorder the missing items, but will let you know in either case.
Delivery Errors - Packages will incur new shipping charges if they are returned to us because of a wrong address provided by the customer or if a signature was required upon delivery and the customer was not available. If you choose not to have the order reshipped, you will be charged a restocking fee. Shipping and handling charges are not refundable.
Damages / Returns -
Our policy is that all missing or damaged items must be reported to us within 48 hours of your receipt of the order. Unfortunately, if we are not notified within 48 hours of the problem, there's nothing we can do.
All sales are final and we don't accept any returns. We offer all of our soaps in small quantities so that you can try them before ordering larger quantities. Unauthorized returns will not be accepted. Shipping and handling charges are not refundable.
Reseller & Dealers - We offer resellers, wholesale soap customers, private label soap customers, and soap dropship partners several ways to market our products. You may choose to buy our soaps in bulk for resale, private label the items for your own unique brand, or have the soaps dropshipped to your customer. Whichever option you select, we are confident that we can assist in providing your customers with quality handmade products that will prompt repeat business. Simply email your desire to participate as a reseller or dropship client and include your full company name, address and contact information. We will set up the wholesale / drop ship account for you and email you the details. There are no set up fees or monthly fees for any of our services.
Locations for local delivery: Broward County - Coconut Creek, Lauderdale-by-the-Sea, Pembroke Park, Cooper City, Lauderdale Lakes, Pembroke Pines, Coral Springs, Lauderhill, Plantation, Dania, Lazy Lake Village, Pompano Beach, Davie, Lighthouse Point, Sea Ranch Lakes, Deerfield Beach, Margate, Southwest Ranches, Fort Lauderdale, Miramar, Sunrise, Hallandale, North Lauderdale, Tamarac, Hillsboro Beach, Oakland Park, Weston, Hollywood, Parkland, and Wilton Manors. Dade County - Aventura, Bal Harbour, Bay Harbor Islands, Biscayne Park, Coral Gables, Doral, El Portal, Florida City, Golden Beach, Hialeah, Hialeah Gardens, Homestead, Indian Creek Village, Islandia, Key Biscayne, Medley, Miami, Miami Beach, Miami Gardens, Miami Shores Village, Miami Springs, North Bay Village, North Miami, North Miami Beach, Opa-Locka, Pinecrest, South Miami, Sunny Isles Beach, Surfside, Sweetwater, Virginia Gardens, and West Miami.
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